Banking Insights

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Blog: Decoding RKL: Inside ATM Cryptography and Our Comprehensive Security Solution

Welcome to the amazing world of cryptography! That was the first thing I told myself when we started the Remote Key Loading (RKL) project in 2006. My knowledge about cryptography at that tim

Blog: How innovative is your bank’s culture?

With other sectors starting to reap the benefits of personalized communication, where does banking fit into the race towards personalized services?

Blog: Using AI to Fight Fraud and Money Laundering

Our latest blog explores how we’re using patented machine learning algorithms based on more than 30 years of research work to deduce previously unknown fraud patterns by looking at highly complex Big Data sets in near real-time.

Blog: Connected Commerce: It’s Not Just for Retailers

Though banks aren’t using the word “connected” just yet, they are starting to think in terms of omnichannel strategy. Providing an integrated physical and online experience — in many cases with a mobile app as well — is the first step in that journey.

Blog: Personalized Marketing, Now Available at the ATM 

Your ATM fleet is an important marketing asset. Are you using it to its full potential?

Blog: Five ways your ATM’s logical defenses could be stronger

Skimming is on the rise in certain regions even as it decreases in others. Meanwhile, newer threats such as logical and hacking attacks are becoming more complex and subtle. Over the past few years, logical attacks have become a major challenge and one that is only getting bigger. See how you can thwart these attacks before they start.

Blog: Is your customer experience a “want” or a “need”?

Move CX from a “want” to a “need” – and make some actionable changes that will help you offer an enhanced, consumer-centric experience. It starts with your internal departments.

Blog: Monitor Your Self-Service Network the Way You Want

“With 4,000+ events possible, monitoring and reporting out just 60 general status messages means your team and techs are using a chainsaw when they could be using a scalpel.” Does your ATM Ops team have the visibility they need to react quickly and efficiently?

Blog: How To Keep Your ATM Network Secure After Day One

Terminal security is a 24/7, 365-day-per-year job, and it requires the proper management tools and resources. Lax procedures (like failing to change default passwords) can quickly put your system at risk.

Blog: Turn Your ATM Into a Marketing Engine

Diebold Nixdorf commissioned Forrester Consulting to examine the total impact of Marketing at the ATM. Listen to the on demand webinar and read the full study.

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